Right of Withdrawal

Right of Withdrawal

If you are a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us:

of your decision to withdraw from this contract by means of a clear statement, for example a letter sent by post or an email.

You may use the model withdrawal form provided below, but this is not mandatory.

If you use this function, we will send you confirmation of receipt of your withdrawal on a durable medium, such as by email, without undue delay. The confirmation will include the content of your withdrawal declaration and the date and time at which it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you in connection with the withdrawn service without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal.

We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise.

You will not incur any fees as a result of the reimbursement.

If you requested that the provision of services begin during the withdrawal period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform us of your exercise of the right of withdrawal, compared with the full scope of the services provided for in the contract.

Early Expiry of the Right of Withdrawal for Services

For a contract under which you are required to pay a price, your right of withdrawal may expire once the service has been fully performed, provided that, before performance began:

1. you expressly agreed that we may begin providing the service before expiry of the withdrawal period; and
2. you confirmed your knowledge that your right of withdrawal will expire once we have fully performed the service.

The voluntary cancellation and rescheduling rules provided by next-level.aero are separate from your statutory right of withdrawal and do not restrict it.

Model Withdrawal Form

If you wish to withdraw from the contract, you may complete and return the following form. Use of this form is not mandatory.